Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using healcovery's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

healcovery provides an AI-powered health intelligence platform designed to support care coordination, patient engagement, and population health management. Our services include the CaseyOne platform and Casey AI assistant.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with applicable laws and regulations
  • Not misuse or attempt to circumvent our security measures

4. Healthcare Disclaimer

healcovery's services are designed to support, not replace, the relationship between patients and their healthcare providers. Our AI-powered tools provide information and assistance but do not constitute medical advice, diagnosis, or treatment.

5. Limitation of Liability

To the maximum extent permitted by law, healcovery shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

6. Contact

For questions about these Terms of Service, please contact us at info@healcovery.ai.